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Medical and Dental Plan Information


Medical and Passive PPO Dental Plans
Stand Alone Dental Plan
Flexible Spending Account
Enrollment Instructions

Contact Information: Aetna and Exchange


Health Care Reform

The Patient Protection and Affordable Care Act (also known as Health Care Reform) may impact your health coverage and benefits in a number of ways. You are encouraged to visit the Health Care Reform resource page often to learn how your benefits may be changing as a result.
 

There are three Aetna medical plans available to DoD NAF benefit-eligible employees – Aetna Open Choice (PPO), Aetna Traditional Choice,and Aetna International Traditional Choice (for those who reside overseas).  Your zip code determines which plan is available in your area. The majority of the NAF employees qualify for the Open Choice plan. The Traditional Choice plan is only available to employees who do not have an Open Choice network in their area.

Along with the medical plans, there are two Aetna-administered dental plans. The Aetna Passive PPO Dental Plan is available to eligible employees who have elected to enroll in a NAF employer sponsored plan. The Stand Alone Dental plan is available to employees who do not want to enroll in an Aetna medical plan and want dental coverage only. If you are unsure what plan is available in your area, please contact your local Human Resource Office for assistance.

Eligible employees may enroll in the medical plan, if you enroll:

  • Within 31 days of the date you become eligible
  • During an open enrollment period (active employees only)
  • Within 31 days of certain life events.

Eligible employees may open a Health Care and/or Dependent Care Flexible Spending Account(s).
Please note that you must enroll in an FSA every year - your election will not automatically carry over from year to year.

In addition to the Aetna medical plan, an HMO plan may be available in your area. Check with your local HR office for details and to pick up an HMO enrollment kit. If you enroll in an HMO that does not offer a dental plan, you may elect to enroll in the Aetna Dental Passive PPO.
 


Medical and Passive PPO Dental Plans

As an active employee, you are eligible to enroll in the Medical and Passive PPO Dental plans. You must enroll in the medical plan in order to enroll in this dental plan.

Which medical plan is available in your area based on your zip code. 

  • Enter your zip code in the box below and you will be directed to the plan information for your location.
  • Review the information that will be presented.
  • When ready, you will return to this page to continue the enrollment process by completing the steps under "Enrollment Instructions."

Go to the box below to get started!


In the U.S.
Please provide your home zip code below and you will be directed to the medical plan that is available in your location.

Outside of the U.S.

 

 

 

Stand Alone Dental Plan

If you are looking for dental coverage, but not medical coverage, you may enroll in the Stand Alone Dental Plan for dental-only benefits during open enrollment or during the eligibility period for new hires. The Stand Alone Dental Plan cannot be combined with enrollment in a medical plan under the DoD NAF Health Benefits Program. Click on the items below to learn more about the Stand Alone Dental Plan.

Click on the items below to learn more about the Stand Alone Dental Plan.


Aetna Dental
Benefits
Summary


Aetna Dental
Programs
and Services


Get to Know
Your Dental
Benefits


Save on Dental
Costs
 


Orthodontia
Benefits
 

Aetna Stand Alone Dental Plan Summary of Plan Description
Aetna Stand Alone Dental Plan Disclosure Information




Flexible Spending Accounts

You may elect a Flexible Spending Account (FSA). FSAs offer an easy and convenient way to set aside money – on a pre-tax basis – to reimburse yourself for eligible out-of-pocket day care and health care expenses. A Health Care FSA is used to reimburse yourself for medical, dental and vision expenses not covered by your health plan. A Dependent Care FSA is used to reimburse yourself for child or adult day care services needed because you work. Learn more about FSAs at www.aetnafsa.com and by clicking on the FSA links below.

Note: You do not have to be enrolled in an employer-sponsored health plan to have an FSA. You must enroll every year for an FSA – your current election does not carry forward from year to year. FSAs are not available to all NAF employees. Please consult your employer-specific plan documents for details.


FSA Overview

 


FSA Participant
Quick Reference
Guide


 
FSA Mobile App
Information

 

 
FSA Credit-Debit
Mastercard Information
 

 

2014 Aetna FSA Program with PayFlex
PayFlex FSA Claim Form
 



Enrollment Instructions

STEP 1
Review the 2014 Medical and Dental bi-weekly premiums below. (Contact your local Human Resource Office for the cost of Group Term Insurance.)


STEP 2 - Final Step
To enroll in your benefits, sign-on to eBenefits:

At work:  
Go to Employee Self Service
Enter your TSS ID (“Y” number) and password. 
Click on “eBenefits” under Family & Benefits.

Away from work:  
Go to https://exchangebenefits.ehr.com/
Your User ID for eBenefits is your TSS ID (“Y” number).

The first time you visit, click on "Create or reset your password" from the eBenefits log in screen and create a new password by providing your User ID, last 4 digits of your Social Security Number and birth date.


Reference Documents
2014 Open Enrollment Newsletter
Notice of Creditable Coverage

Click here for prior year plan documents.

 

Contact Information - Aetna

If you are unsure of which plan applies to you, look on your Aetna ID Card for the plan name.
Or, call Aetna Member Services for assistance.

CONUS:
In the U.S. – Aetna Member Services at 1-800-367-6276.

You may also send an e-mail to Member Services through Aetna Navigator (www.aetna.com).
Click on “Contact Us” at the top of the home page. Choose “E-mail Member Services."

OCONUS:
If you live overseas – Aetna International Member Services at 1-888-506-2278.
Or call collect at 1-813-775-0189.

You may also send an e-mail to aiservice@aetna.com.


Flexible Spending Accounts Information and Support
1-800-416-7053
 

Contact Information - Exchange

 Human Resources Support Center (HRSC)
1-800-508-8466
1-214-312-6190

DSN 967-6190
6 a.m.-7p.m. CST
hrsc@aafes.com